Easily manage member records, including personal information, contact details, and membership status streamlining member data maintenance and updates.
Automate the membership application process, from initial submission to approval and onboarding. Customise application forms and workflows to suit your organisation's specific requirements.
Define and manage various membership tiers, each with its own set of benefits and pricing. Easily modify membership tiers and pricing structures as needed.
Customise member profiles with unique fields that capture essential data specific to your organisation’s needs making it easier to gather and utilise member-specific information effectively.
Manage memberships that include multiple individuals under a single account, such as families or corporate groups. This module simplifies grouping, billing, and communications for collective memberships.
Manage committees easily with tools for setting up committees, assigning members, and scheduling meetings. This module supports streamlined communication and task tracking to align efforts with your organisation's goals.
Engage members through personalised email and SMS communications. Send targeted messages, newsletters, and announcements to keep members informed and engaged.
Provide members with a dedicated portal for accessing account information, updating profiles, and managing preferences. Reduce administrative workload by enabling members to perform self-service tasks.
Plan, organise, and manage events for your members, from small gatherings to large conferences. Handle event registrations, venues, ticketing, attendee management and post-event surveys and registrations easily.
Implement loyalty programmes to reward and retain members. Track and manage points earned by members based on their activities and engagement.
Provide a platform for members to interact, share ideas, and collaborate through moderated forums and discussion boards. This module helps build a vibrant community and encourages active participation.
Create and distribute engaging newsletters. This module allows for the design, scheduling, and tracking of email newsletters, ensuring members receive timely updates, news, and resources. Customise content based on member preferences and behaviours to enhance engagement and keep your community well-informed.
Easily handle membership fees, invoicing, and payment processing and Integrate with popular payment gateways for secure and convenient transactions.
Automate membership renewal reminders and processes to ensure timely renewals. Provide options for automatic or manual renewals based on member preferences.
Manage and process refunds smoothly with automated workflows that ensure compliance and customer satisfaction.
Easily create and manage discounts and vouchers to encourage membership sign-ups and renewals, enhancing member acquisition and retention strategies.
Detailed financial reports that provide insights into revenue streams, membership growth, and financial trends, helping you make informed decisions.
Provide a searchable directory of members to facilitate networking and collaboration. Allow members to control their visibility settings and the information displayed in the directory.
Collect valuable feedback and insights from members through surveys and questionnaires. Analyse survey results to identify areas for improvement and make data-driven decisions.
Offer members exclusive access to a digital library filled with resources such as training materials, e-books, videos, and more. This module provides a centralised area for members to access valuable information that can aid in their professional or personal development.
Securely store and manage important documents related to members and memberships. Enable easy access to documents for authorised users while maintaining data privacy and security.
Organise webinars and training sessions tailored to members' interests and needs. This module facilitates scheduling, registration, and access to live and recorded sessions, helping members expand their knowledge and skills in convenient formats.
Gain valuable insights into membership trends, engagement levels, and financial performance. Generate custom reports and dashboards to make data-driven decisions.
Automatically integrate the system with your existing ERP and CRM systems. Ensure data consistency and eliminate duplication of efforts across different platforms.
Empower your team to create custom reports that cater specifically to your organisational needs. This module includes functionalities to assemble data points, visualise trends, and generate actionable insights.
Provide administrators and staff with a real-time dashboard displaying key performance indicators (KPIs), membership statistics, and financial data. This tool allows for quick assessments and informed decision-making.
Manage member access to facilities, resources, and restricted areas based on membership tiers and permissions. Ensure secure and controlled access to protect your organisation's assets.
Manage member information with robust security protocols, conduct regular audits, and provide members with tools to control their personal data, safeguarding against unauthorised access and breaches.
Can the Membership Management System be customised to fit our specific needs?
Absolutely, our system is highly customisable. Episcript works closely with each client to tailor the system to fit specific organisational requirements and workflows, ensuring it perfectly aligns with your operational goals.
Is there a limit to the number of users that can be managed by the system?
Our system is designed to cater to an unlimited number of users without any additional charge per user. This scalability ensures that organisations of any size can efficiently manage their membership without worrying about increasing costs.
Can the Membership Management System handle multiple membership models simultaneously?
Yes, our system is versatile enough to manage various membership models simultaneously, whether based on time, tier, activity, or any other criteria. This allows clients to offer diverse membership options to meet different member needs.
Can Episcript integrate other tools and systems with the Membership Management System?
Yes, our system is designed with flexibility in mind, allowing for seamless integration with other tools and systems such as ERP and CRM software to enhance overall functionality and user experience.
What kind of support does Episcript provide?
Episcript offers comprehensive support including troubleshooting, system updates, and user training. Our dedicated support team is available to assist you with any queries or issues that arise, ensuring minimal downtime and optimal system performance.
How does Episcript handle data security and privacy within the System?
We prioritise data security and privacy with strict protocols and advanced security measures. Regular audits, compliance checks, and data encryption are part of our commitment to protecting client information.
