Singapore's Leading Company for Custom CRM Software

Episcript excels at custom CRM solutions that focus on the very needs of your business and blend seamlessly with your operating model resulting in a robust and streamlined platform for connecting with customers.

Have it made exactly the way you want it!

Key Features

Sales Management

Sales Pipeline Management

Sales Pipeline Management

Visualise every step of your sales journey from lead to closure. Easily track the progress of deals at each stage and identify opportunities that need more attention, so you can focus on what matters and boost conversion rates.

Sales Automation

Sales Automation

Eliminate repetitive tasks by automating routine sales activities, like follow-ups and data entry. Free up your sales team to focus on building relationships and closing more deals, faster.

Sales Forecasting

Sales Forecasting

Predict future sales outcomes with data-driven insights. Make smarter decisions on budgeting and resources, identify potential gaps, and adjust your strategies to keep your targets on track.

Sales Performance Tracking

Sales Performance Tracking

Keep tabs on your sales team's performance with real-time metrics. Set goals, monitor progress, and identify top performers or areas that need improvement to drive continuous growth.

Sales Analytics

Sales Analytics

Leverage detailed analytics to understand your sales trends and customer behaviours. Use this data to refine strategies, improve processes, and increase revenue.

Lead and Opportunity Management

Lead Management

Lead Management

Capture leads from multiple sources and nurture them through a personalised journey. Qualify leads automatically and assign them to the right salespeople to increase efficiency and conversion rates.

Opportunity Management

Opportunity Management

Manage every opportunity from start to finish with a clear view of each stage. Ensure no deal is overlooked, and prioritise the most promising ones for maximum impact.

Opportunity Tracking

Opportunity Tracking

Keep track of every opportunity's status, from first contact to closing. Identify where deals are getting stuck and take action to move them forward.

Customer Relationship Management

Customer Relationship Management

Build strong, lasting relationships by having all customer data and interactions in one place. Use insights to personalise communication and enhance satisfaction.

Contract Management

Contract Management

Simplify contract creation, storage, and management. Set automated alerts for renewals and modifications, ensuring all agreements stay current and compliant.

Quotation Management

Quotation Management

Create, send, and manage professional quotes quickly. Track their status to follow up effectively and turn more opportunities into wins.

Account Management

Account Management

Maintain a 360-degree view of each customer’s account, including past interactions and transactions, to identify upsell and cross-sell opportunities.

Customer Communication Management

Customer Communication Management

Consolidate all customer communication channels, from emails to social media, to maintain a unified and effective engagement strategy.

Marketing

Marketing Automation

Marketing Automation

Automate your marketing campaigns, from emails to social posts, and keep your audience engaged with minimal effort. Track performance to refine your strategy and boost results.

Customer Segmentation

Customer Segmentation

Divide your customers into meaningful segments based on their behaviours, preferences, or history, and target them with personalised marketing efforts.

Document Management

Document Management

Keep all your marketing materials organised and accessible in one place, ensuring everyone is always using the latest versions.

Email Integration

Email Integration

Connect your email platform with your CRM to manage communication seamlessly, monitor engagement, and track responses all in one system.

Social Media Integration

Social Media Integration

Manage your social media channels directly from your CRM, enabling you to schedule posts, track engagement, and build stronger customer relationships.

Product Catalog

Product Catalog

Maintain a comprehensive catalogue of your products, keeping details up-to-date for quick reference by sales and marketing teams.

Quote and Proposal Generation

Quote and Proposal Generation

Generate professional-looking quotes and proposals effortlessly, ensuring your sales team always makes a great impression.

Customer Management

Customer Data Management

Customer Data Management

Organise all customer data in one secure place. Keep it updated and accessible to enhance customer interactions and service.

Activity Management

Activity Management

Track all customer interactions and activities to ensure no detail is missed, from calls and emails to meetings.

Calendar and Scheduling

Calendar and Scheduling

Keep everyone organised with integrated calendar and scheduling tools. Sync meetings, deadlines, and follow-ups easily.

Customer Portal

Customer Portal

Provide customers with a dedicated self-service portal where they can access information, make enquiries, and request support.

Customer Support Management

Customer Support Management

Handle all support requests efficiently with a unified system for assigning, tracking, and resolving issues.

Workflow and Efficiency

Workflow Automation

Workflow Automation

Automate everyday tasks and processes to save time and reduce manual errors, helping your team focus on more critical activities.

Dashboard and Visualisation Tools

Dashboard and Visualisation Tools

Use dashboards and visualisation tools to get a quick overview of key metrics, helping you make informed decisions quickly.

Activity Logging

Activity Logging

Keep a detailed log of all activities for easy reference, ensuring transparency and accountability within your team.

Mobile Access

Mobile Access

Access your CRM anytime, anywhere, with full mobile compatibility, keeping your business agile and responsive.

Collaboration Tools

Collaboration Tools

Facilitate teamwork with tools for sharing notes, updates, and tasks in real-time, keeping everyone aligned.

Reporting and Analytics

Reporting and Analytics

Create detailed reports to analyse performance, identify trends, and make data-driven decisions that drive growth.

Task Management

Task Management

Manage tasks efficiently by assigning, tracking, and completing them to keep your team productive and focused.

Data Management and Integration

Integration with Other Tools

Integration with Other Tools

Connect your CRM with other tools you use to keep data in sync and processes efficient.

Data Import/Export

Data Import/Export

Move data in and out of the system effortlessly, ensuring your CRM remains accurate and up-to-date.

Integration with ERP Systems

Integration with ERP Systems

Sync with your ERP systems for seamless data flow between your key business platforms.

Order and Inventory Management

Order Management

Order Management

Simplify order creation, tracking, and fulfilment to ensure every order is processed efficiently.

Order Processing

Order Processing

Streamline the order processing workflow to reduce errors and speed up delivery times, keeping customers satisfied.

Invoicing

Invoicing

Generate and manage invoices directly from your CRM, ensuring you stay on top of payments and cash flow.

Inventory Management

Inventory Management

Keep track of inventory levels in real time to avoid stockouts and overstock situations, optimising stock management.

Administration and Permissions

User Management and Permissions

User Management and Permissions

Control access to the CRM, setting different permissions for different roles to ensure data security and compliance.

By providing real-time access to customer information and real-time communication with customers, a custom built CRM can dramatically boost your sales and marketing strategies.

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Wide variety of solutions customised to your organisation's requirements with hassle-free coordinated service across the entire project
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